10000 BD Privacy Policy —
Your Data, Our Responsibility

10000 BD collects only the minimum data necessary to provide our services. We never ask for information we don't need.

Information collected at registration:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address (district and division).
• Your preferred username and password (encrypted).

Information collected automatically while using the platform:

• IP address and device information (model, operating system).
• Browser type and version.
• Login timestamps, session data, and activity logs.
• Betting history and payment transaction records.

For KYC Verification:

• Copy of National ID, passport, or driving licence.
• Proof of address (utility bill or bank statement).
• Selfie photo (where applicable).

10000 BD uses collected data solely for specific purposes. Each use case is clearly outlined below:

We never share your data with third parties for personalized advertising.

10000 BD does not retain your data longer than necessary. The retention periods for each data type are listed below:

• Active Account Data: Retained for the duration your account remains active.
• Transaction Records: Retained for a minimum of 5 years as required by law.
• KYC Documents: Retained for up to 5 years after account closure.
• Betting Logs: Retained for 3–5 years as required by regulatory obligations.
• Support Chat: Deleted 2 years after the issue is resolved.
• Marketing Preferences: Retained for as long as your account is active, or until you make changes.

10000 BD strictly controls when and with whom your data is shared.

Parties with whom limited data may be shared:

• Payment Processors (bKash, Nagad, Rocket): Only the minimum information required to complete a transaction.
• KYC Verification Partner: Stored in encrypted form for identity verification.
• Fraud Prevention System: Anonymised data for automated protection.
• Legal Authorities: When required by court order or for the purposes of an investigation.

Parties with whom your data will never be shared:

• Advertisers or marketing agencies.
• Data brokers or information resellers.
• Other betting or gaming platforms.
• Social media companies.

10000 BD uses cookies to enhance your experience and ensure platform security. Below is an overview of the types of cookies we use and the controls available to you:

You can also manage cookies through your browser settings; however, disabling essential cookies may affect the platform's functionality.

10000 BD employs industry-leading technical and organizational measures to keep your data secure:

• TLS 1.3 / AES-256 Encryption: Applied to all data transmission and storage.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Anti-Fraud System: Real-time detection of suspicious activity.
• Regular Penetration Testing: Independent security audits conducted at least twice a year.
• DDoS Protection: At the server and network level.
• Staff Security Training: All team members receive regular data protection training.

Every user on 10000 BD has the following rights regarding their personal data:

10000 BD is firmly committed to protecting minors. This platform is strictly for individuals aged 18 and above.

• We do not knowingly collect data from anyone under the age of 18.
• If data belonging to a minor is identified, it will be deleted immediately.
• Parents or guardians may report any suspicious accounts to our support team.
• KYC verification for age confirmation is mandatory for all users.

10000 BD may update this Privacy Policy when necessary. Any changes will follow the process outlined below:

• At least 30 days' notice will be sent to your registered email address prior to any significant changes.
• Updated policies will be published on the website with the effective date clearly noted.
• For minor changes, only the last-updated date on the page will be revised.
• Continued use of the platform will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Privacy Email: privacy@10000bd.bet — Response within 48 hours.
• General Support: support@10000bd.bet or Live Chat.
• Help Centre: Help Center Answers to common questions on the page.

To submit a data access, correction, or deletion request, email us at privacy@10000bd.bet from your registered email address. Identity verification may be required to process your request.